Shipping policy

Shipping Policy

Shipping Information

At TechLoom, we aim to provide fast, reliable, and transparent shipping for all our customers. Please read our shipping policy carefully before placing an order.

Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your location:

  • Netherlands & Europe: 7–15 business days

  • United States & Canada: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, local postal services, or unexpected delays.

Shipping Costs

  • We offer shipping fee on most orders.

  • In some cases, the shipping is free.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.

  • Tracking information may take 2–5 business days to become active.

Customs, Duties & Taxes

  • Tech Loom is not responsible for any customs fees, import duties, or taxes applied to your order.

  • These charges are determined by your local customs office and are the customer’s responsibility.

Incorrect Address

  • Please ensure that your shipping address is entered correctly.

  • TechLoom is not responsible for orders delivered to incorrect addresses provided by the customer.

  • If an order is returned due to an incorrect address, reshipping costs may apply.

Lost or Delayed Packages

  • If your order has not arrived within the estimated delivery time, please contact us at Info@tech-loom.com 

  • We will investigate the issue and work with our shipping partners to find a solution.